Three problems we were actually hired to solve.

The three engagements below span very different sectors — vocational education, industrial B2B supply, subscription retail — but they share a structure. In each one, a disagreement that looked like a marketing performance problem turned out to be a measurement or account-structure problem underneath. Fixing the underlying structure resolved the dispute and, in each case, produced a result that held up when checked against the client’s own finance system, not just against ad platform reporting.

We list engagement length alongside each result because the timeline matters: none of these were month-one wins. The fastest, industrial supply, took six weeks to resolve a dispute that had been running for two years — because the first five weeks were instrumentation and reconciliation, and the result arrived in week six once the new system was trusted by both sides.

None of the three are still active as full retainers in the shape they started. Vocational education completed its handover on schedule; industrial supply narrowed to a single capability once the dispute closed; subscription retail is entering its handover phase now. We read that as the model working, not as clients leaving — the aim was always to become unnecessary, one documented system at a time.